Privacy Policy
At 7Gear Casino we are committed to protecting the personal data of every player who joins us. We handle all information with care, ensuring it is collected, stored and used responsibly while maintaining full compliance with applicable regulations and industry standards.
Information We Collect
We gather details that you provide directly when creating an account, making transactions or contacting our support team. This typically includes your full name, date of birth, residential address, email address, telephone number and payment information such as card or bank account details. These pieces are necessary to verify your identity, meet licensing obligations and manage your gaming account safely.
Technical information is also collected automatically as you browse or play. This may encompass your IP address, browser type, device identifiers, operating system, pages visited and the times and dates of your activity. Location data may be inferred from your IP address to ensure you are accessing our services from a permitted jurisdiction.
How We Use Your Information
Your personal data allows us to deliver and improve the services we offer. We use it to process registrations, complete deposits and withdrawals, carry out age and identity verification checks, prevent fraud and ensure adherence to anti-money laundering requirements. This helps maintain a secure and fair environment for all players.
Where you have given consent, we may also use your contact details to send personalised offers, updates about new games, promotions or responsible gambling messages. You can adjust your marketing preferences at any time through your account settings or by contacting our team.
Sharing and Disclosure
We do not sell your personal data to third parties for marketing purposes. Information may be shared with carefully selected partners who help us operate our platform. These include payment processors, identity verification providers, hosting services, marketing agencies acting on our behalf and professional advisers bound by confidentiality obligations.
Disclosure may also be required to comply with legal or regulatory demands. This can include sharing information with the UK Gambling Commission, law enforcement agencies or other authorities when we have a genuine reason to do so, such as investigating suspected fraud or meeting licensing conditions.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to ensure the platform functions correctly, remember your preferences and analyse how our services are used. Some cookies are essential for security and account access, while others help us understand player behaviour and improve the overall experience.
You can manage cookie preferences through your browser settings. Please note that restricting certain cookies may limit your ability to use specific features or affect the performance of the site.
Data Security
We take the protection of your information seriously and apply appropriate technical and organisational measures. All sensitive data is transmitted using industry-standard encryption, and access to personal records is restricted to authorised personnel only. While no system can guarantee complete security, we continuously review our procedures to minimise risks.
Your Rights
You have several rights regarding the personal data we hold about you. These include the ability to request access to your information, ask for corrections if anything is inaccurate, request deletion where we no longer have a legitimate reason to keep it, and withdraw consent for marketing communications at any time.
To exercise these rights, simply contact our customer support team with sufficient detail to verify your identity. We aim to respond promptly and within the time limits set by law.
Changes to This Policy
We may update our practices from time to time to reflect changes in legislation, technology or our own operations. Any revised version will be posted on this page with the date of the latest update clearly shown. We recommend that you review this policy occasionally so you remain aware of how we protect your information.
Contact Us
If you have any questions about how we collect, use or protect your personal data, please reach out to our support team through the live chat facility or email address provided on our website. We are happy to assist and address any concerns you may have.